“Thank you for the service you provided, it was prompt and helpful. Being from a Defence background I assumed that you would understand the challenges and concerns that we would have with moving our pets. This was our first posting, and the first time that they have had to endure a long journey, let alone in a plane. They all arrived safely and on time, even with our stringent requirements due to our concerns about their welfare.
Elle, you were very responsive in what was a challenging and stressful time for us, with my wife being heavily pregnant, and multiple cancellations of flights and accommodation. I thank you for your dedication to completing our booking, even responding out of hours to our requests. Highly recommended. Thank you.”

“Posting is stressful enough without COVID and the spanners it has thrown. But Defence Pets were wonderful throughout the process. They never made contacting them feel like we were being a bother. They kept me up to date when they were waiting for information from third parties, and did what they could to make me less stressed.

I honestly can’t thank Elle and the team enough, they gave us all our options and did what they could to ease my stress head.”

“Elle went above and beyond to help me get my pets to our new posting location. I cannot thank her enough for her work!”

“Throughout the COVID-19 pandemic Defence Pets were beyond helpful and understanding through the entire relocation process. With dates continually changing, they were more than happy to provide me multiple options to make the process as seamless as possible. Elle was wonderful to chat with and I honestly couldn’t recommend this service enough!”

“Wonderful service from Defence Pets.
I used Defence Pets Services when I moved to Melbourne and now using them to move back to Brisbane.
They make the process of moving my pets so easy and stress free.
Fast service and great communication, I highly recommend using Defence Pets.”

“Defence pets are absolutely amazing. Ellen and Chris made our big move so easy by taking care of our dog casper and the process was flawless. You guys are doing great things and I’m happy to report that at short notice I’ll be using your business again!”

“Thank you Defence Pets for your stress free process of pet relocation!! We appreciate the time and help in what already is stressful time for families and making sure our furbabies are well taken care of. Cricket and Lottie are now seasoned travelers and will be racking up frequent flyers with you guys.. we will definitely be using your services for future postings.. Many thanks again.”

“This is the first time we’ve used a service such as Defence Pets. The whole process was stress free. Even with the number of changes we had to make, due to things outside of our control, Defence Pets were very understanding and supportive. We were nervous when it was time for our animals (cat & dog) to be delivered at our new address, but both came to us in great shape and health. We would have no hesitation recommending Defence Pets to anyone.”

“We have used defence pets for our last 2 moves. We had 2 moves within 12 months which was extremely stressful to say the least. Defence pets took care of everything for us and made the whole process simple and stress free. We will definitely be using Defence Pets on all our moves and strongly recommend them to all our defence friends and family. Thank you for everything defence pets, you guys rock ;)”

“Thank you guys, for taking such good care of us! I wasn’t originally sure anyone would help arrange reptile transport, but Defence Pets didn’t even blink and answered all my worried questions. My python Jarvis stayed healthy and happy the whole way through the process, and the Defence Pets team were so responsive and helpful with all the chaos that surrounds a defence move. They went out of their way to help us get him flown down when we did, despite public holidays making it difficult. I’ll definitely be coming back to Elle, Chris and the gang next time we move!”

“These guys know how Defence relocations work, and as such, they take the stress out of one part of the move. Very happy with the communication and service. Will be using them for all future moves.”

“Thank you so much for a flexible hassle free service and will definitely use your services again.”

“This whole process was so simple, and not having to pay upfront for a big relocation for 2 dogs was a lifesaver. Everything was easy, and our changes were managed simply and quickly. Fabulous service, would definitely recommend!”

“What a fantastic company to deal with. In a time that is stressful, these guys take a huge amount of pressure off with your one stop shop approach. From door to door, with a holiday in between, our boxer who usually frets (and ends up a little skinny) returned to us as healthy looking as we handed him over. Even with an address, and then complete removal change, nothing was too much for the team at Defence pets, they simply re-quoted us with no issue. We will certainly be using your service again and I will recommend you to anyone who asks for advise on pet relocation.
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“Thank you so much. Rosie was well looked after and it was one less stress with the move from Wodonga to Townsville. Any question I asked was met with a very informative reply. As it was our first move with a pet, your assistance was very much appreciated. Definitely recommend to anyone looking to move their pets and will be using you again for sure. Great work!!!! ”

“We had an excellent experience with Defence Pets. They are so efficient and prompt with organising the transition of pets and have been excellent to communicate with. We highly recommend them and will be using them if and when we move again.”

“Thank you for taking care of the transport of our pets Riley, Russell & Princess Bubblegum. The whole process was so easy and we would happily recommend you to anyone wanting quality care for their pets.”

“Many thanks. Whilst certain elements of our move were unnecessarily painful, having Defence Pets on board (albeit late in the process) alleviated an aspect of our move that gave us the confidence to concentrate our efforts elsewhere. It is a great shame we where not ‘steered’ in your direction earlier. Your service & advice was straight forward, easy to follow, and in our opinion value for money. As expected, Daisy our dog arrived at our new home excited & in good order. We will most certainly recommend your service.”

“Thank you so much for your support and understanding during our posting. We would highly recommend Defence Pets to other Defence members, as well as family and friends for moving your pets.”

“Thank you Defence Pets, you made my pet removals stress free. My 2 dogs were well cared for and travelled well on their first removal. ”

“We used Defence Pets to move our daschund from Wagga to Brisbane and were very pleased with the services provided. Our dog arrived safe and sound in Brisbane. Defence Pets saved us a lot of time by organising everything that we required and being able to pay after this service instead of in advance saved us a lot of stress and worry. Thanks Elle and Chris.”

“Thank you so much for the smooth and efficient way in which you organised the relocation of our dog, cat and 2 bunnies. The process was very simple and we were kept up to date at every stage and nothing was too much trouble, even when we had to add extra days to the boarding time of our animals. We will definitely use your services for future relocations. Thanks again.”

“Thanks Defence Pets for making a smooth and easy relocation for Casper. As soon as we submitted the form to book, you guys got back to us straight away. The process was flawless and we will recommend you to all our friends. Casper arrived safe, happy and healthy . Awesome job, awesome service.”

“First time relocation, was very nervous, but thanks to Defence Pets for the smooth relocation of our dog. Communication was great and we highly recommend. Our fur baby arrived safe and sound.”

“The team at Defence Pets Relocation Services are amazing. They provided us with a smooth, fuss free service and relocated our beloved dog from one end of Australia to the other with no dramas at all. Would I use Defence Pets again? Absolutely! Do I recommend them? Most definitely!”

“Using Defence Pets was the easiest part of my removal. My cockatiels transport from door to door was very hassle free and he was very well looked after. Highly recommend!”

“Exceptional service from start to finish. Great system of allowing 21 days for payment to reduce out of pocket time. Would definitely use again, thank you for the stress free pet relocation.”

“We used Defence Pets for our move from Townsville to Wagga Wagga, and found it to be straight-forward and hassle free. It was the easiest part of our removal, and our 2 dogs arrived happy and healthy. Thank you so much - we will definitely use Defence Pets again!”

“Leisa and I relocated our oversized Dalmation, Jasper from outside of Canberra to Townsville and Defence Pets supported our requirement in providing an extra large cage and making Jaspers journey as comfortable as possible. Overnighting in Sydney prior to his long flight north and arranging boarding and pick up through Beaches Pet Resort in Townsville. Great service, thank you.”

“We can highly recommend using Defence Pets. As is often the case during a move, changes need to be made from the original plan. Chris and Elle were able to take care of these easily and without hassle. It was a great comfort to know that our pets were in the care of another Defence family who understand what it’s like to move regularly on posting. Their flexible payment options reinforce this understanding and their hands-on approach to ensuring our pets were kept comfortable went beyond what other service providers can offer. Our family will certainly be using Defence Pets in future moves. Thanks Elle and Chris.”

“There is very little more stressful than a short notice move, but Defence Pets makes moving with your whole family so easy. Not only were our pets collected from our house and delivered on the other end without a fuss, but their invoice option meant one less expense to stress over until we arrived in location. I can highly recommend these guys for all your pet moving needs!”

“A big thanks to Defence pets for a smooth pet removal. Elle and Chris were professional and timely in all our dealings. This part of our family removal was the easiest, well done Defence Pets.”

“A huge thank you to Defence Pets! You’re service is amazing, team is fantastic. I cannot speak highly enough of them. I highly recommend using this company for any move. I am reassured to know we will be using them again in our upcoming move of our fur babies and any future moves we may do. Thank you again for your fantastic service!”

“Thank you so much for organising the safe delivery of our dog, the process of everything was fast and I really appreciated the information through emails that I received throughout the process, which made things a lot easier :)”

“Erin and I moved to Perth a week before our 2 dogs (Nelson and Shelby). We contacted Defence Pets and they organised everything. Fill in a short form, once the move has been booked, get the confirmation and invoice. Had 21 days to pay, once I paid, received receipt and Toll reimbursement form, sent the forms off to Toll and that’s it! Our dogs arrived safe and on time. Great idea, great service and would recommend to anyone that has pets and is being posted.”

“We were going to drive 2 days with our dogs because we couldn’t afford to send them by plane at the time. Defence Pets understand this and they gave us time to pay the bill. Awesome! Couldn’t be happier.”

“Very friendly staff to deal with on the phone, found out the lady has 2 huge dogs and has moved around a lot with Defence. This was great because I have 2 large dogs as well. Last time I had to apply for a credit card just to move them. This time they gave me time to pay the bill, and I was able to use my allowances to help out.”

“Our 2 dogs Millie and Teddy couldn’t be happier with the service. Last minute decision to send them via air and Defence Pets were able to accommodate even with very short notice.”